Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we collect the information you choose to share. This covers your name, company name, email, phone number, delivery addresses, and any specific preferences for your floral needs. We also gather payment details when you place orders, though payments are handled securely via our payment partners.

For corporate clients, we may obtain extra business data such as company registration information, preferred delivery times, and budget requirements. This enables us to offer a customized service aligned with your business needs.

Our website automatically gathers specific technical details when you browse. This includes your IP address, browser type, device information, and navigation path. We use this data to enhance site performance and learn how customers discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and keeping you informed about your service needs.

We also analyze information to improve our services and the website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Brush Wood Supply respects your privacy and does not sell your personal data to third parties. We disclose information only when necessary to deliver our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with seriousness and employ suitable technical and organizational safeguards to guard it. This includes secure data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we deploy robust security practices, no method of transmission over the internet is 100% secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. In accordance with applicable laws, you may be entitled to access, modify, delete, or limit how your data is used.

To exercise these rights, contact us via the details at the end of this policy. We will reply within a reasonable time as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations differ based on the information type and purpose for which it was collected.

Cookies and Website Tracking

This site employs cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can manage cookie options via your browser settings. However, turning off certain cookies might impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site might include links to external websites or services. This privacy policy covers only Brush Wood Supply and our site. We are not liable for the privacy practices of other sites.

We advise reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" date displayed at the top of this policy.

Please take a moment to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.